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Decline in Pictou’s tourism industry requires new ideas, strategies

Anne Emmett outside her business, Braeside Country Inn.

Anne Emmett outside her business, Braeside Country Inn.

Published on February 28, 2013
Published on February 28, 2013
John Brannen  RSS Feed
Topics :
Braeside Inn , Nova Scotia Tourism Agency , Department of Economic and Rural Development , Pictou , Nova Scotia , U.S.

PICTOU – For the past 22 years, Anne Emmett and her husband Mike have operated the Braeside Country Inn, a fixture for tourists who have visited Pictou. In that time, the pair has witnessed ups and downs, busy times and lulls in business.

“I remember our heyday of the 1990s,” said Anne. “We were booked solid from June to September.” Often, the inns and B&Bs would call around to make sure all the visitors had rooms since many would show up only to find no vacancy signs.

“Those days are gone.”

The Braeside, along with many businesses that used to operate full-tilt in the busy season, are now tending to rely on events such as the Pictou Lobster Carnival or graduation at St. FX for continued operation. And they can sometime be few and far between.

Pictou Mayor Joe Hawes, now in his third term, is equally anxious about the tourism industry’s precarious state. “It’s a sign of the times with the U.S. economy in a bad situation right now.

It will take three or four years before the economy turns and things get back to business.”

The mayor and business owners point to several events over the past decade that have resulted in what both Emmett and Hawes call a “gradual decline” in tourism to the area.  

The 9/11 attacks in the U.S., the loss of the Yarmouth ferry to Maine, high gas prices and taxes in Nova Scotia, coupled with a strong Canadian dollar have affected Pictou’s American markets.

Emmett said the travel culture between Canada and the U.S. travel has historically been based on expectations of travel ease. “(Americans) don’t feel they should have to get passports like we do in Canada.”

The province admits there are challenges ahead for a $2 billion industry that, according to the Department of Economic and Rural Development and Tourism, supports more than 24,000 jobs for Nova Scotians.

In a presentation at the Rodd Grand Hotel in Yarmouth, Grant MacDonald, from the newly launched Nova Scotia Tourism Agency (NSTA), presented the long-term strategy and identified travellers, as opposed to tourists, as the target.

“The ideal target is the outdoor enthusiast, someone who is seeking outdoor activities. When they’re finished the activity they want a good culinary experience,” he said.

The goal is to set Nova Scotia apart from emerging markets by finding new opportunities and new reasons for people to select it as their destination.

“We are a province of slightly less than one million. We want to be attracting more than twice our population and in order to do that we need to work better together. We know we can’t continue to operate the way we’ve been operating,” said MacDonald.

In the province’s Long Term Strategy for Tourism, it notes that in the past 10 years, visits to Nova Scotia have declined by nine per cent. The document also says Nova Scotia faces a number of barriers to industry growth, including a lack of clarity around roles and responsibilities, widely dispersed spending with little focus, aging product, outdated technology, and an unco-ordinated approach to major events.

These barriers, that are only now being discussed at the provincial level, are exactly what Emmett feels must be resolved. “It’s about marketing and selling the province. We as businesses don’t expect government handouts but a solid marketing strategy.”

Hawes, however, feels that government subsidies, as well as good promotion, are needed for the tourist industry since there isn’t another town-supporting industry in place. “Strong government subsidies would carry us through.”

He said the town’s revenue from residential taxes don’t allow for aid to the tourist destinations. Statistics Canada records Pictou’s population in 2011 at 3,437, down more than 20 per cent from 4,413 in 1986.

“We’re doing our best to keep the commercial tax rate down to retain businesses in the area.”

The Hector Quay and Ship Hector interpretive centre were closed in late 2010 due to the lack of funding by the town. The buildings and ship were subsequently purchased from the town by a group of local citizens in order to re-open the centre and win back some of the lost business.

“There’s nothing worse than seeing a business close, especially something like Pictou Lodge,” said Emmett. The storied lodge went into voluntary receivership due to a lack of operating funds.

However, there may be a light at the end of the tunnel as the lodge has received a record number of bookings for weddings and other events. That’s if it can find new owners in time for the busy season.

Even for Emmett at the Braeside Inn, bookings are up a bit from this point last year.

“I strongly believe there’s hope for Nova Scotia and continue to believe it’s the best province in the country,” she said. “But we’ve got to stop this doom and gloom and start working together to move forward.”

Comments

  • Username
    John P. Citizen
    - March 3, 2013 at 10:30:20

    You know, considering how our towns tear down all of our historic sites ( Mortimer House, Maclellan House ) it makes sense tourists move on to better and brighter. No one wants to see the vacant lots and smell the awful stench that Pictou County has to offer.

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  • Username
    taxi driver
    - March 1, 2013 at 14:56:47

    clean up the animals that lay for weeks on the causeway that was killed with cars.does not make you feel good when you have to avoid hitting them again.cant b a pretty sight for tourists comming in to any town.cant cost that much to sent out a worker to pick up the dead

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  • Username
    steven jones
    - March 1, 2013 at 14:48:02

    alotof tourists do not want to drive far of the highway to look for things to do .and as i walk down the streets in pictou.i do not see why anyone would want to come. there s nothing but empty store fronts. and day;s you need a mask on to walk along by the harbour.it takes money and it takes planing to make something work and pictou county has neither.

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  • Username
    c j niblett
    - March 1, 2013 at 08:25:50

    As a regular vistor from England to Pictou I am always amazed that more is not done by your tourist service to tell people here in England about this wonderful part of Canada, all we get is Vancouver, Toronto and the Rockies, great places but you have a lovely part of the country, history, links to Scotland and such wonderful , hospitable people. More needs to be done !!

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  • Username
    Phoenix
    - March 1, 2013 at 08:09:34

    Maybe if the mayor of Pictou and MPs would do something about the God awful stench from the Northern Pulp paper mill tourists would return.

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  • Username
    Obsrver
    - March 1, 2013 at 07:33:21

    Smell, Potholes and lack of quality services are three valid reasons Pictou is not high on the choice list of exciting places to spend tourist dollars. Other than the view over Pictou Island, the Lodge offers very little that would attract family vacationers. People want value for their hard earned money So the first place for local businesses to start looking is at the Services and opportunities they offer. But calling on the tax-payer to bail them out, although the easy route is not necessarily the best route.

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  • Username
    John Halverson
    - March 1, 2013 at 07:06:24

    Could the large brand new hotels on the highway in New Glasgow be taking some of the business from the smaller privately owned hotels and inns?

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  • Username
    Joyce Votipka
    - March 1, 2013 at 00:27:13

    A comment like " Americans don't think they have to get passports like Canadians" might have something to do with the lack of Americans coming to Nova Scotia. As an American that grew up in Nova Scotia and still visits family there I find the popular anti-Americanism that is prevalent and obvious to anyone that visits, is what is keeping Americans away. You want the Americans money but are very quick to denounced or criticize the American way or life or beliefs. Who would want to visit a place when you know you are not wanted, just your money?

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    • Username
      just watching
      - March 3, 2013 at 13:37:21

      bad roads, stinky, bad water, no businesses, empty store fronts, no industrial park to attract business... i could go on and on. who would want to visit?? maybe friends and family!!!. And that is why people leave!!!!

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