Service Canada hoping to help Convergys employees

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NEW GLASGOW - Service Canada is hoping to help support workers and families across Pictou County who are facing challenges because of the Convergys call centre closure approaching in September.


One of the things Service Canada will be doing includes using a unique reference code for Covergys employees applying for Employment Insurance to make processing EI claims easier.

As well, they plan to continue holding information sessions with workers to ensure they know what types of jobs are in demand and where to look. Two sessions were already held in June.

“Having met many local Convergys employees and attended a town hall [recently], I understand the urgency. Our Government is taking action to provide direct assistance to affected employees during this difficult period,” said Central Nova Member of Parliament Peter MacKay. “Our clear objective is to assist with various programs, whether it be EI, retraining or updating skills and to make every effort to help these workers get back to work as quickly as possible, for the benefit of all.”

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Recent comments

  • M.S.
    August 09, 2014 - 16:08

    Right. I feel bad for the people at Convergys, I truly do. I've also lost my job this year due to employment closure and I will never find something equivalent to it monetary and benefit wise here again. BUT what about all the other people who have lost their job in this godforsaken county? I have been waiting 9, almost 10, weeks now for my EI claim to be looked at by the people at Service Canada. I have called them twice and have been told I had to wait another 5 days to see if they'll look at it then, if not, to call again. I have been applying for jobs and have had nothing come back so far. I have ZERO money right now, I've had to use what little I had managed to save to pay bills and get a little food the past few months. Even if I get an interview at this point, I'll have to walk to it because I now have no money for gas or a taxi and then I'll have to walk back and forth until I can manage to get a paycheck. Where's my help? I'd love to be retrained with new skills but was told I would have to wait 3 months and keep applying for work before they'd even consider it. And then I'd still have to get a student loan in my name to pay for it. There's many other places closing too, PC govt., we're all equally important. Or we should be.