Sales staff need the support of the public

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To the editor,

I am writing in response to the writeup in The News on Dec. 20 by John Brannen regarding "Last Christmas at Zellers." The one thing I cannot understand in this writeup is where is the compassion?

Compassion is a profound human emotion prompted by the pain of others, for our human race.

We, as adults, wonder what will become of the children of today. Somehow, some have forgotten a child learns by how they live. While reading this article, all I could feel is negative thoughts, except for one person. These people who have not shopped at Zellers, why are you there now? If they did not have anything for you in 30 years, why go now?

What about the staff? What emotions do you think they are going through knowing the end is coming in March and still they must take the sarcasm from some of the public. I have been in retail for 37 years and I love it.

When I am out shopping I respect the employees at the store I am shopping in. It isn't their fault the item I want is not in, so why be sarcastic to them?

Three things in human life are important. The first is to be kind, the second is to be kind and the third is to be kind – Henry James.

So while you are taking in the sales and celebrating your good buy, remember, be kind, the staff needs your support now.

Anita O'Neil

New Glasgow

Organizations: Zellers

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Recent comments

  • bernadette despres
    December 29, 2012 - 16:45

    Well said Anita. You and I went through the same thing when they closed KMart. I can tell you it can be very traumatic. When you've worked in a place for so long and it hurts. Its a sad time so I feel for each and every one of you. Been there not fun. People please be kind dont go in there demanding think about the staff and what they are going through. I know its not all the customers but certainly the greedy ones that are only thinking of themselves. Be kind!!

  • Mary Jo Grover
    December 29, 2012 - 10:19

    kind words Anita, I am also in retail and have seen and heard attitudes that really should have been left at home. One person can ruin a great day pretty quickly. I try to be kind and respectful to sales associates in stores I shop in as well. They work long hours and deal with a wide variety of people causing them to adapt to each and every customer, that can be exhausting at times. I would much rather be the cause of someone's smile then the story they share in the break room.